We take online security seriously. Our entire website is coded with HTTPS to ensure your safety in every facet, including the route of CyberSource. This is why, when you use your credit/debit card, all your data is encrypted to the highest standard and held on a secure computer that means it's protected from hackers and criminals. All data is hosted by the Network International payment gateway. NO credit/debit card details are stored within our systems or computers It's one more assurance that when you place an order with Eshopship.com, it's absolutely secure.
Q. How do I check out?
Once you have finished adding items to your shopping cart and are ready to complete your transaction, Select the 'Checkout' button in the cart area. Follow the steps by entering the requested details for your delivery and the payment details until you receive the order confirmation and the e-mail summary of your order.
Q. What credit card/debit cards do you accept for payment?
We accept the following payment methods: credit cards (Visa and MasterCard), PayPal and Cash on Delivery.
Credit cards: We accept payments made using Visa and MasterCard.
To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D secure password.
Debit cards: We accept payments made using Visa and MasterCard. To pay using your debit card at checkout, you will need your card number, expiry date, three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
Cash on Delivery: If you are not comfortable making an online payment on carrefouruae.com, you can opt for the Cash on Delivery (COD) payment method instead. With COD you can pay in cash at the time of actual delivery of your order to your doorstep, without requiring you to make any advance payment online.
Q. When does the refund happen in case of a failed or unsuccessful transaction?
For any failed or unsuccessful transaction, there is no refund process to go through. The amount will automatically be reversed into your bank account within the next working day.
Q. How do I get a receipt?
You will receive by email the order confirmation that summarizes your order and the payment details. When your shopping is delivered, you will be given a detailed delivery note of your received order by the driver.